Student Administrator

Student Administrator (Llandudno)

Join Our Team as a Student Administrator at Association of Learning
!

At Association of Learning
, we’re passionate about making education accessible to everyone. We’re proud to be one of the UK’s leading distance learning providers, but at our core, we’re a small, friendly bunch based in the beautiful seaside town of Llandudno.

We’re on the lookout for a Student Administrator to join our customer service team at our Llandudno offices.

If you love helping people, enjoy problem‑solving, and want to be part of a team that genuinely cares, this part‑time role could be your next move.

• Handling incoming communications, serving as the primary contact for inquiries via phone and email.
• Coordinating schedules and resources, working closely with tutors and staff to ensure optimal allocation and availability for student support.
• Handling administrative processes such as data entry, document management, and record‑keeping with meticulous attention to detail.
• Resolving operational issues and addressing concerns with professionalism, often requiring effective internal team collaboration to reach prompt solutions.

• Strong written English (you can write clear, friendly emails)
• Comfortable chatting with customers on the phone
• Great attention to detail — you like getting things right
• A problem‑solver who takes initiative
• Organised, reliable, and dependable
• Confident stepping up, sharing ideas, and taking ownership

This is a part‑time role, 12‑month contract.

Working hours:

Monday to Friday 9:30am‑2:30pm (25 hours per week, term‑time only).

Location:

Office‑based at our Llandudno offices.

• Entry level

• Part‑time

• Education and Training

• Higher Education