Medical Secretary, General Surgery

medical secretary, general surgery

the closing date is 18 december 2025.

this post is fixed term/secondment for 13 months due to maternity cover.

if you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

the main purpose of this vacancy is to provide secretarial office duties such as transcribing medical correspondence, audio typing, undertaking mail and filing duties, retrieving patients' medical notes, scheduling theatre cases on the toms system, and dealing with patients, relatives, carers, and external partners on a day‑to‑day basis.

the post holder must demonstrate excellent typing/keyboard, communication, organisational, clerical, and it skills; work independently and as part of a multi‑disciplined team; and have a sound knowledge of microsoft office and nhs information systems (wpas/myrddin, toms, and referral to treatment principles).

they will manage the consultant’s diary, prioritise results, organise clinical activity and patient admissions, liaise with patients, general practitioners, and other health boards/trusts, and maintain waiting lists in line with university health board policy.

welsh skills desirable: speaking & listening skills at level 3 (cefr b2) or above are considered an advantage for short‑listing.

• plan own day‑to‑day tasks and duties.
• undertake routine and audio typing of clinical correspondence.
• update pathways in line with rtt guidelines.
• manage consultant's diaries.
• prioritise results, organise clinical activity, and patient admissions.
• liaise with patients, general practitioners, and other health boards/trusts for ongoing treatment and care.
• maintain waiting lists in accordance with uhb policy, dealing with patients, relatives, carers, and external partners tactfully and diplomatically.

cwm taf morgannwg (ctm) university health board, part of nhs wales, serves a large population across bridgend, merthyr tydfil, and rhondda cynon taf. With nearly 13,500 staff, we are one of wales’s largest employers and operate three district general hospitals, several community hospitals, and primary care facilities.

ctm’s location offers the best of south wales—just 20 minutes from cardiff, the brecon beacons, and the ogmore coast—providing an ideal setting for both work and personal life.

our 2030 strategy—“our health, our future”—focuses on uniting the region around shared health and wellbeing goals, guided by the values of listening, learning, improving, treating everyone with respect, and working together as one team.

ctm employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

you will be able to find a full job description and person specification attached within the supporting documents or click apply now to view in trac.

• rsa/ocr level iii or equivalent—good standard of education, comprehensive knowledge of medical/surgical terminology.
• ecdl (european computer driving licence) or similar qualification; knowledge of uhb procedures; medical secretary qualification (e.g., amspar).

• previous experience in a secretarial role in a busy environment; ability to prioritise and manage workload; knowledge of the welsh pas (myrddin) system.
• experience of working in a hospital environment and supervising staff.

• excellent keyboard and audio typing skills; excellent communication and telephone skills; able to deal with patients and relatives sympathetically; ability to interact with staff at all levels; confidentiality and diplomacy; excellent organisational and time management skills.
• setting up office systems; ability to take shorthand.
• welsh language speaking & listening skills at level 3 or above.

• must be a team player with the ability to work on own initiative; reliable and flexible to meet service needs; able to undertake duties of the post as advertised.

this post is subject to the rehabilitation of offenders act (exceptions order) 1975 and will require a submission to the disclosure and barring service for any previous criminal convictions.

cwm taf morgannwg university health board