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Customer Services Administrator

Job in Lockerbie, Dumfries and Galloway, DG11, Scotland, UK
Listing for: Nicholas Associates Group Limited
Full Time position
Listed on 2026-01-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below

Are you looking for your next role as an administrator, working within a high-performing factory in the Lockerbie area?

We are currently working with a long-standing client to recruit a Customer Service Administrator on a temporary basis.

With a global presence, the company is a market leader in bio-security and food safety. As a Customer Service Administrator, you will provide ongoing support every day to the sales tea, valued customers, and all internal departments.

Daily tasks will include but not be limited to:

  • Providing all stakeholders with exceptional customer service
  • Providing ad hoc support to the sales team with regards to customer enquiries
  • General administrative tasks including telephone calls, emails, scanning documents, processing orders and updating internal systems
  • Providing holiday cover for the Customer Service Manager
  • Stock control support
  • Supervision of adherence to all health and safety procedures

You will have previous experience in a similar role, allowing you to successfully hit the ground running from day one of your assignment. You will also have a honed ability to build strong relationships with stakeholders across all levels, and will be flexible and understanding in regards to colleagues and customers. You will have second-to-none attention to detail, and will be consistently solutions focused, allowing you to confidently and proactively resolve any query or problem.

If this sounds like you, and you'd be interested in working at the top end of the animal health and food safety industries, then please contact us today.

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

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