IT Manager Development
Job in
London, Ontario, Canada
Listing for:
The Toronto-Dominion Bank (Canada)
Full Time
position
Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager
-
Management
IT Project Manager
Job Description & How to Apply Below
Description
:
Department Overview:
Colleague and Customer Assistance is a segment under TD's CBTS Canadian Banking Technology Solutions division, where teams such as:
Contact Centre, ATM and Customer Assistance have come together to support the Shared Services mandate.
Our Goals:
Bring innovative solutions to the marketBring an integrated solution capability with comprehensive digital experience to help drive the right customer experience while protecting our customers' interestsProvide legendary customer experienceEnhance our core capabilities to better protect our customersThe ATM / Cash Management technology team provides support all TD ATMs in North America as well as Cash Services for North American ATMs, Branches and CDN Commercial customers.
Job Overview:
Manages / leads a team of technology development / design professionals in providing a range of application or system solutions for the ATM technology team, ensuring all technology standards are met and business objectives are achieved. Also provides
technical leadership and guidance beyond own team.
KEY ACCOUNTABILITIES
Responsible for leading development team and the delivery of development solutions and component / unit testing effortsResponsible for team's L2 and L3 support of selected applications.Work with LOB TS partners to develop the content of overall development / solutions design deliverables and ensure project estimates account for all activities in the project scope, including project management and application development, software quality assurance reviewsEnsure all requirements, project plans, and changes to commitment are communicated to all affected team membersCoordinate with relevant stakeholders to support / develop sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutionsOversee and manage escalated issues to ensure resolution or redirect as appropriate ensureEnsure that the project team follows all quality assurance processes, including periodic reviews and transitionsAct as an escalation point for all risks and issues affecting the development team, and for working to define and implement mitigation strategiesEnsure full compliance with well-defined enterprise technology delivery practices and standards and project management disciplines by ensuring that recognized system development and project management processes, discipline and controls are consistently appliedControl change to development project scope through accepted change management processes, impact assessment and documentationResponsible for delivering in line with financial forecast/plan, and achieving benefits targets as defined for Application Development teamsManage and track costs in line with investment governance to deliver agreed outcomes and service-level within budgetOversee demand management and project intake process, ensuring the development team can deliver on intake requirements and financial cost estimations are reviewed and approvedIdentifies all development related project dependencies and risks and ensure mitigation/contingency plans are in place for identified risksRepresent the development team at project stakeholder meetings and obtain buy-in from senior management for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changesDefine and establish appropriate governance structures and processes to ensure that the Development team adopts and adheres to all defined operational and service delivery processesResponsible for management of the overall development /design teams providing both leadership and technical guidanceSet targets and objectives for the team, and deliver resultsGrow team expertise to align with enterprise demand and the Bank's technology direction; assess team skills and capabilities and continually look for ways to provide and enhance the value deliveredFoster an environment / culture that encourages productivity, innovation, process improvement, team work and a high level of professionalismCo-ordinate necessary resources to ensure completion by deadlinesProvide coaching, development,…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
