Quality Assurance Associate

About the role

Canadian Blood Services is hiring a Temporary Full‑time Quality Assurance Associate to join our dynamic Quality Assurance team.

In this hybrid role you will work at least 40% onsite at a Canadian Blood Services production site while the remainder of your time will be remote. The position supports national quality initiatives across Canada.

• Ensure that all Canadian Blood Services products and services meet safety, quality, identity, purity, potency and accessibility requirements.
• Maintain control in manufacturing and clinical service processes by applying Good Manufacturing Practices (GMP) and relevant regulatory standards such as Health Canada Blood Regulations, CSA Blood and Blood Component Standards, and CTO standards.
• Apply quality system processes including document management, validation, change control, corrective action, preventive action, auditing, training, and quality control.
• Educate staff on Good Manufacturing Practices and the Canadian Blood Services Quality Management System, clarifying principles and application in daily activities.
• Collect, analyze, and use data to facilitate root cause analysis, investigations, and continuous improvement of product and service quality.
• Support the after‑hours on‑call team on a rotational basis and maintain connectivity by carrying a cellular phone to respond to calls.
• Perform other duties as required to contribute across various tasks and responsibilities.

• Post‑secondary education in a relevant discipline or equivalent experience.
• Certification in Quality Management Systems and/or Quality Engineer designation (current certification or commitment to obtain certification acceptable).
• Minimum 10 years experience in a manufacturing or pharmaceutical environment with at least 5 years of Quality Management and Continuous Improvement experience.
• Comprehensive knowledge of regulatory standards such as Health Canada Blood Regulations, CSA Blood and Blood Component Standards, Canadian Standards Association Blood and Blood Component Standards, and CTO standards.
• Proficiency in quality system elements, analytical problem‑solving, decision‑making, and effective interpersonal communication.
• Systemic thinking and anticipatory impact on people, systems and processes.

• Percentage in lieu of benefits and vacation.
• Annual performance award up to 6%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

• This role will work in a hybrid environment: 40% onsite at one Canadian Blood Services production site and 2 days per week onsite.
• Work Monday to Friday 37.5 hours per week (7.5 hours per day); additional hours may be required depending on project requirements.
• Travel to Ottawa quarterly for in‑person team meetings when required.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves with equal opportunities to succeed and contribute.

Applicants who require accommodation should discuss their needs with us.