Account Manager POS

We have an opportunity for an Account Manager to join a brand activation agency supporting a premier life sciences brand. In this role, you will work closely with clients, suppliers and internal contacts to deliver services to our customers professionally, to specification and on time. You will be responsible for delivering exceptional client service through excellent customer service and product delivery.

You will develop and maintain a strong relationship with key client stakeholders at all levels and you will propose and deliver all company solutions.
  
Key responsibilities
 
Provide technical input and advice on print projects as required  
Take briefs from the client including full specification details and deadline dates and manage from start to finish
Suggest alternative options and innovation where possible
Produce detailed specifications for internal and external clients based on client knowledge
Brief suppliers on client requirements
Maintain a full understanding of the broad range of services and work closely with the internal departments
Work as a team to help deliver contractual requirements, prepare presentations and complete necessary account admin and reporting  
Ensure invoicing procedures are followed
Two days per week onsite at client offices in London
Deliver services to meet and exceed contracted SLA
Manage and monitor objectives to meet key business drivers     
Knowledge, Skills + Experience
 
Account management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators)  
POS production experience
Has a high level of Promo and POS knowledge with detailed understanding of different techniques  
Previous experience working in marketing POSM procurement is essential, experience working with pharmacies in the retails sector highly desirable
Numerate with a strong commercial understanding  
Ability to manage multiple projects simultaneously
Strong time management and prioritization skills  
Able to prioritize workload in a high energy environment
Has a project management mind-set  
Process driven, with an eye to sales and business development