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Innovations​/Operations Lead - Associate Manager Operations Business Development; OBD

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: Hershey Company
Full Time position
Listed on 2026-01-13
Job specializations:
  • Business
    Operations Manager, Business Management, Business Analyst, Supply Chain / Intl. Trade
  • Management
    Operations Manager, Business Management, Business Analyst, Supply Chain / Intl. Trade
Job Description & How to Apply Below
Position: Innovations/Operations Lead - Associate Manager Operations Business Development (OBD)
Location: Greater London

Innovations/Operations Lead - Associate Manager Operations Business Development (OBD)

Requisition Number: 127076

Job Title:

Innovations/Operations Lead – Associate Manager Operations Business Development (OBD)

Location:

London, UK

Summary:

This position is responsible for leading coordination of cross functional team activities related to new product development, existing product development and co‑packing initiatives across the UK and EU. This position will serve as project manager and operations lead for products sourced from comanufacctuers, distributors, and copackers in the UK and EU. This includes participating in the Stage Gate process, supporting artwork changes, packaging and reformulation updates, and any supply chain driven initiatives.

Monthly travel to the main office, co-manufacturers, and co-packers is expected. The ability to work with all levels of leadership to create the operational solution for products is critical.

Key responsibilities:

  • Lead EPD for UK and EU — manage packaging or recipe amendments, geographic expansions, and new pack sizes for existing products from brief or Gate 1 approval.
  • Manage NPD for UK and EU — own NPDs produced at existing co‑manufacturers from brief; manage NPDs at new co‑manufacturers from Gate 2 approval, partner closely with the Manufacturing Alliances manager on NPD work at new co‑manufacturer
  • Coordinate EU co‑packing projects — take briefs through specification, commercial, and operational handover for EU co‑packing solutions.
  • Drive continuous improvement for UK co‑packing — deliver operational and cost improvements for contracted co‑packing activities, working with distributor and supply partners.
  • Stakeholder management — collaborate with procurement, quality, technical, operations, commercial and packaging teams to align scope, timelines and budgets for the successful development and execution of operational solutions related to innovations for the region
  • Project governance and reporting — maintain project plans, risk registers, gate documentation and status reporting to meet launch milestones and compliance requirements.

Required skills and experience:

  • Experience with product development and co‑packing in food or FMCG across UK and EU markets.
  • Project management skills with proven ability to run multiple projects through gate processes and launches.
  • Commercial acumen to manage co‑manufacturer contracts, costings and capacity discussions.
  • Technical knowledge of packaging formats, recipe changes, regulatory and quality requirements.
  • Stakeholder influence and clear communication with cross‑functional teams and external partners.

Summary of major duties:

Develop operational solutions for innovation (new and changing products) and pack types to achieve desired timing and financial targets for commercialization (including seasons)

  • Lead cross-functional teams to outline operational feasibility to include product sourcing options, implementation timing and capital requirements
  • Run Innovation project meetings or Filter meetings with multifunctional Teams
  • Lead the development of all product costs to include cost of goods sold and total delivered product costs
  • Manage interdependencies between business opportunity and operational plan to achieve required deliverables
  • Assess operational readiness and ensure operational risks are clearly identified. Lead resolution of issues and development of contingency plan
  • Oversee supply chain activities through production start-up
  • Lead development of resolution for major customer supportability issues to include alternative product sourcing, operational improvement plans and any other appropriate actions that can be solved through SC tools
  • Provide support to justify capital expenditures, when applicable

Develop External Sourcing solutions (new locations, co‑mans, co‑packing, etc.) in region and drive implementation

  • Partner with the business team to identify business needs for external Supply
  • Create database for potential co‑man partners and capabilities
  • Drive co‑man/co‑pack search for the targeted formats
  • Lead technical evaluation and work with multifunctional teams for Quality and legal due diligence
  • Lead Business and Commercial discussions on…
Position Requirements
10+ Years work experience
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