Project Manager, Retail Operations Pokémon International Est

# The Pokémon Company International is hiring a Project Manager, Retail Operations (18-month Fixed Term-Contract)## Get the latest jobs to your inbox!1. Home
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London, England, United Kingdom Posted 8 days ago
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Job Description
*** Get to know The Pokémon Company International
*** The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.

Learn more online at  and
*** Get to know the role
***
* Job Title:

Project Manager, Retail Operations (18-month Fixed Term-Contract)

* Job Summary:

The Pokémon Company International is on an exciting journey to open a new Pokémon Store in London which will be the ultimate destination for Pokémon fans and include a variety of exclusive merchandise and one-of-a-kind experiences for Trainers of all ages. We are seeking a proactive and detail-oriented Project Manager, Retail Operations to join us to lead the operational mobilisation project.

You will ensure all work streams are delivered on schedule and the business is ready for a successful opening. Responsibilities will include operational design, systems implementation, supplier mobilisation, logistics planning, policy and process development, customer experience planning and training readiness. As part of a newly established project team, this role will operate in a dynamic environment where priorities and scope may evolve as the project progresses.
* People Manager:
No
* Please note that the applications must be submitted by
** 15 November 2026**. We encourage early applications, as we may review candidates on a rolling basis and reserve the right to close the vacancy before the advertised deadline.
***
* What you’ll do:

**** Lead and deliver the operational mobilisation plan, translating high-level requirements into detailed work streams, milestones, and delivery schedules.
* Ensure projects are delivered on time, within scope and budget.
* Proactively control timelines, dependencies, risks, and issues and escalating where required.
* Procure, contract, onboard and manage external suppliers (i.e. EPOS system, Facilities Management, Security).
* Establish project governance routines (e.g., RAID logs, weekly reporting, stakeholder updates, action tracking) and drive accountability across work streams and tasks.
* Lead the transition from project delivery into business-as-usual operations.
* Act as both a leader and collaborator on specific work streams, including Operational Design, People & Training, IT Systems, Reporting & Data, Policies & Procedures, and Logistics.
* Work closely with Project Managers to coordinate dependencies, manage change control and ensure clear ownership across work streams.
* Build effective relationships with stakeholders across all levels of seniority and international offices.
* Develop a comprehensive understanding of the wider programme and apply this insight to operational planning and delivery.
*** How you'll be successful:
*** The Operations workstream is highly complex and will have conflicting and overlapping priorities. Success in this role will be driven by strong organisational and project delivery skills, coupled with the ability to navigate internal ways of working, processes and stakeholders. The successful candidate will be highly collaborative, adaptable and comfortable operating in a…