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HelpDesk/Support Technical Support Customer Service Rep

AI-Driven Fintech CSM — Hybrid

Job in London, Greater London, EC1A, England, UK
Listing for: INFINIT
Full Time position
Listed on 2025-12-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A fast-growing fintech company is seeking a Customer Success Manager to lead customer onboarding and enhance relationships through data-driven insights. The ideal candidate will have over 3 years of experience in customer success and be proactive in solving challenges. Responsibilities include monitoring customer health metrics and collaborating across teams to ensure clients achieve success. The role offers flexibility with hybrid working arrangements and values diverse, inclusive practices.
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