Events & Social Manager

Location: North West London

Role Overview We are recruiting an Events & Social Manager to lead the event culture, guest experience, and digital presence of a fast-growing hospitality and entertainment venue. This is a highly visible, hands-on role combining live event hosting and guest engagement (approx. 70%) with short-form social media content creation (approx. 30%) . The successful candidate will be confident running weekly events, energising guests on site, and producing Tik Tok and Instagram content that drives footfall and brand growth.

Key Responsibilities Events & Guest Engagement Plan, promote and host weekly themed events Build and manage RSVP lists, actively driving attendance Host evenings with confidence, energy, and a welcoming presence Collaborate with influencers and micro-creators to extend reach Understand guest behaviour and manage guest flow during peak hours Build strong relationships with regulars and local communities Support private and corporate events (commission available) Social Media (Tik Tok & Instagram) Create and publish 1–2 Tik Tok/Reels per day Capture live venue content including guest reactions, atmosphere, gameplay, cocktails and food Post daily Instagram Stories and maintain highlights Track trends and create content optimised for reach and engagement Write captions, hashtags, and manage posting schedules Collaborate with a videographer to plan higher-production shoots Online Community & Communication Respond promptly to all Instagram and Tik Tok DMs Engage with comments and community messages Reply to Google Reviews and support rating growth Assist with inbound event and booking enquiries Brand Growth Build anticipation and FOMO around events and nightlife experiences Drive consistent growth across Tik Tok and Instagram channels Contribute ideas for viral content and campaigns Help shape and evolve the brand's tone of voice and personality Requirements Essential: 2–3 years' experience in hospitality (bars, restaurants, nightlife or entertainment venues) Proven experience running or coordinating events Strong Tik Tok and Instagram Reels content creation skills Ability to film and edit short-form video (Cap Cut or similar tools) Confident, charismatic, and comfortable hosting on camera Strong understanding of hospitality operations (guest flow, atmosphere, service pace) Willingness to work evenings during event nights Package & Benefits Base salary: £35,000 per annum Viral Content Bonus Event Performance Bonus Social Media Growth Bonus Free meal and drink during shifts Staff discounts