Treasury & Trade Solutions; TTS Senior Network Solutions Manager, Senior Vice President

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Global Payments team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Treasury and Trade Solutions (TTS) is a market leading, award‑winning provider of cash management, cards and trade, solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross‑border interests and provide integrated reporting and management.

TTS is a highly innovative organisation with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth.

This is a dynamic senior network leadership role requiring the individual to work across global Treasury and Trade Solutions (TTS) functional partners, branches, Global Payments product, and external partners such as agent banks and Financial Market Infrastructures (FMI). Our network managers work collaboratively to piece together coherent and well‑integrated network solutions, while at the same time evaluating and engaging internal and external partners to augment TTS’s core network offerings that deliver global value for our clients.

Global Payments is a key strength and differentiator for TTS and Citi, given the significant depth of the branch network and years of operating experience, many of them exceeding 100+ years. The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi’s Global Payments business market leading and amongst the largest in the industry.

Our Global Payments business is comprised of globally centralized World Link payments business, in‑country Cross‑border Funds Transfer (CBFT) business, and domestic payments business, amongst a few others. This role will be responsible for managing, developing, and commercializing the core underlying network infrastructure and capabilities of both in‑country network capabilities and cross‑border capability globally and driving the commercialization of our network capability.

The Senior Network Solutions manager is a strategic professional who closely follows latest TTS Network trends and performance, adapts them for application within Network Solutions. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in different geographies and functional areas and occasional external clients.

Accountable for significant business risk and controls or authoritative advice regarding the operations of the network. Candidate is also responsible for the overall TTS governance of the agent bank and FMI (Financial Market Infrastructure).

• Formulate and refine the global agent bank network governance: update guidelines, administer global network reviews, and maintain our operational procedure.
• Oversee Agent Bank Diligence:
  Ensure thorough checks are performed on all agent banks, both domestic and cross‑border payments.
• Identify Network Optimization and Cost Savings:
  Find opportunities to reduce expenses related to domestic and cross‑border payments.
• Assist with Agent Bank Issues:
  Help product managers resolve problems with agent bank service levels.
• Draft Client Communications:
  Support product managers in creating updates for clients.
• Enhance Governance for Financial Market Infrastructure (FMI):
  Ensure proper oversight for all domestic payment FMIs, supporting the existing FMI lead.
• Manage Agent Bank Agreements:
  Keep Service Level Agreements (SLAs) and contracts with agent banks current.
• Validate Inter‑Company Service Agreements (ICSAs):
  Confirm…