Relationship Director - Innovation Banking

Location: Greater London

About Innovation Banking

With colleagues located in London and around the UK, Barclays Corporate Innovation Banking holds relationship with clients operating in frontier technologies that are typically venture capital backed at Series B stage and beyond and exhibit high growth characteristics. The team plays a leading role in supporting the scale up ambitions of clients operating within the Innovation Economy and connects clients across the Barclays Group to deliver the breadth of our Banking solutions.

Overall

purpose of role

• The role holder will develop and execute a strategy for their portfolio to increase market share, income and the utilisation of Barclays products and solutions to our highest value Innovation Banking clients.
• Work closely with product partners, our growth lending team and colleagues in both Barclays UK and the Investment Bank to identify and deliver opportunities for clients and Barclays.
• The role holder will also be responsible for leading the national strategy and execution of our Life Sciences subsector within Innovation Banking, including developing our proposition to ensure that Barclays is a leading partner for Innovation Banking companies across the UK. Senior member of the team that will represent Barclays across all key external and internal stakeholders, and be an industry spokesperson to influence across the Innovation ecosystem including engagement with Investors, Government, trade bodies and professional firms/KBIs
• Partner with Product colleagues to create a compelling value proposition, ensuring relevance and ease of banking for clients in the subsector
• Act as the First Line of Defence to manage risk aligned with our Enterprise Risk Management Framework
• Operate as a senior member of the Innovation Banking team to contribute and drive strategy forward
• Embed, live and promote our Corporate values to support junior colleague development and build a high performance culture

Key Accountabilities Business Development - 60%

• Drive incremental new to bank client acquisition growth by proactively targeting the Innovation Banking market
• Hold senior relationships with relevant industry stakeholders, including VC Investors, to build new client relationships and deliver income growth
• Champion and promote industry presence both internally and externally, remaining up to date on evolving market trends to deliver credible industry knowledge
• Create thought leadership to position Barclays as a leading partner to the Innovation Ecosystem and drive external marketing of the sector through appropriate channels
• Proactively build positive relationships with the Investment Bank, BUK, Private Bank & other Group areas to deliver a compelling proposition to market
• Adopt and support wider initiatives & responsibilities across Innovation Banking and Group to build Barclays position in the market

Client relationship management - 25%

• Deepen relationships with existing clients by providing product solutions to help meet their needs and prevent attrition and/or declining revenues
• Work across the organisation to achieve optimal levels of customer service and deliver a consistently favourable customer experience as measured by the Savanta and CSAT surveys
• Share industry knowledge and expertise across all relevant internal stakeholders
• Ensure key data inputs for clients and pipeline are kept fully up to date and accurate on all relevant systems, and ensure up to date Client Account Planning

Risk & Portfolio Management - 15%

• Work in partnership with Risk and our Growth Lending team to maintain the risk / reward balance. No avoidable impairment.
• Ensure high quality Transaction Forum and Lending Capital Commitments submissions and proactively manage sustainable returns across the portfolio.
• Enhance the…