Senior Site Reliability Engineer

Senior Site Reliability Engineer – Broadridge Trading & Connectivity Solutions

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career while helping others along the way, come join the Broadridge team. Engineering technology designs and builds enterprise-wide structures, networks, servers, systems, monitoring, testing, telecom, security, storage and organizations to support the development team. Includes Dev Ops and Automation, Enterprise, Network, Platform, Security, Server and Service Delivery job families.

We’re seeking a Senior Site Reliability Engineer to join our team; you would be responsible for designing, implementing, and providing operational support for our technical infrastructure.

• Work within and across multi-geography teams to design, develop, test, implement, and support technical solutions across a full stack of development tools and technologies.
• Translate business requirements into technical designs, considering automation, availability, performance, scale, and cost.
• Ensure technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure.
• Involved in technical design sessions and working closely with multiple teams, including application development teams, infrastructure teams, vendors, and clients, if needed, to review the infrastructure designs for new projects.
• Deliver high quality technical infrastructure, on-time, following Broadridge processes.
• Lead ongoing automation initiatives for the implementation and operational support of the infrastructure.
• Provide project planning and oversight, including costs and schedule estimates, scope and deployment scheduling considering resource and capacity constraints and business priorities.
• Lead technical implementations ensuring the quality of the infrastructure, compliance with Broadridge best practice and policy standards.
• Manage and track SLIs, SLAs, SLOs, NFRs, to maintain and adhere to established operational standards.
• Conduct preventative maintenance to ensure capacity, scaling, security and availability of Broadridge services.
• Understand hardware and software dependencies between infrastructure components, across the processing stack supporting Broadridge Services.
• Collaborate with peers and other technical teams, such as development teams, architecture and subject matter experts to reduce or eliminate incident recovery times.
• Define Service Level Objectives (SLOs) for Broadridge Services.
• Implement operational improvements through automation, monitoring, and incident management to increase the reliability of Broadridge services.
• Work with technology vendors to understand their product roadmaps and how these align with Broadridge’s Target State Architecture.
• Provide oversight and guidance to offshore teams, including direction of day to day workloads, identifying areas of improvement and leading by example.
• Work with senior leaders to architect solutions with technical vision, maintainability and total cost of ownership in mind.
• Participate and contribute to strategic planning discussions with technical, business, and client stakeholders.
• Establish Design Patterns used by the technical infrastructure.

• 10+ years of experience with commercial service infrastructure at both a software and infrastructure level
• Strong proven track record in supporting and delivering production services preferably in a financial services environment
• Functional skills – System Design and Architecture, Dev Ops / Deployment automation, Troubleshooting, Service Monitoring.
• Passionate leader who understands and respects personal & cultural differences.
• Knowledge of next-generation design patterns/architecture like micro-services, layered patterns, and cloud.
• Ability to work under pressure and be highly adaptable with an aptitude for learning new skills and new technologies
• Strong written and communications skills for collaboration with various teams and upper management
• Solid analytical skills, especially translating business requirements into technical design – with a continuous focus on…