D365 CE Business Analyst

Dynamics 365 CE Business Analyst

Hybrid, West London (2 days a week)

Our client, a leading D365 CRM End User, is seeking an experienced Senior Business Analyst to join their team on a full-time basis. This is a fantastic opportunity for a professional who thrives in stakeholder-facing roles and has deep expertise in the Sales Module of Dynamics 365 CE, while also bringing knowledge across the wider CE suite.

Key Responsibilities

Lead requirement gathering sessions and translate business needs into actionable solutions.
Engage with stakeholders across the business to ensure alignment and clarity.
Create detailed user stories and functional specifications.
Facilitate and lead workshops to drive collaboration and solution design.
Oversee and support User Acceptance Testing (UAT).
Provide insight and guidance across all D365 CE modules, with a strong emphasis on Sales.

Desired Skills & Experience

Proven track record as a Business Analyst within Dynamics 365 CE environments.
Strong knowledge of Sales Module functionality and processes.
Excellent communication and stakeholder management skills.
Ability to document requirements clearly and translate them into technical deliverables.
Experience leading workshops and managing UAT cycles.
Broad understanding of other D365 CE modules.

Benefits

Starting Salary - £55k-£65k dependent on experience
Company Bonus Scheme
Enhanced Pension Contributions and more