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IT Operational Support

Job in London, Greater London, EC1A, England, UK
Listing for: One Ten Associates Ltd
Full Time position
Listed on 2025-12-12
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below
IT Operational Support

Location:

Central London, UK

Type:
Full-time - Office Based

Salary : £50,000 - £70,000K

Our client, a leading investment manager, is seeking an IT Operational Support Specialist to deliver hands-on technical support while ensuring smooth day-to-day office operations. They are looking for someone who has solid IT experience with a proven track record of long term commitment in previous roles.

Key Responsibilities

IT Support

* Provide first- and second-line IT support across Microsoft 365, Azure AD, Intune, and secure VPN access.

* Manage end-to-end IT infrastructure – cloud, network, and endpoint environments in the UK and internation offices.

* Oversee enterprise platforms supporting investment operations, including Enfusion (PMS/OMS) and Aladdin (Risk Management).

* Co-ordinate IT hardware procurement, device configuration, and onboarding/offboarding processes.

* Support meeting room AV systems, hybrid meeting technology, and video conferencing tools.

* Liaise with managed service providers (MSPs) and maintain IT asset registers, documentation, and user guides.

* Ensure cybersecurity and compliance standards are met.

Facilities Support

* Oversee daily office operations, facilities, and supplier coordination.

* Manage relationships with building management, telecoms, and office service providers.

* Support logistics for meetings, visitors, and office events.

* Assist with vendor management, IT procurement, and budget tracking.

About You

* A minimum of 5 years’ experience in a similar role.

* A strong technical background with experience in Microsoft 365, Azure AD, Intune, and ITSM.

* Excellent communication skills and ability to work with executive/VIP-level stakeholders.

* Resilient, proactive, and highly organized – comfortable juggling IT and office operations.

* Previous experience in financial services or investment management is a plus.

* Someone who enjoy a varied role combining IT, operations, and strategic projects.

* A collaborative team player, who works well with others
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