Director Network Reliability Engineering Stock Exchange Group

Director Network Reliability Engineering – London Stock Exchange Group

Location:

London, United Kingdom

This role reports to the Head of Operations, NPS, and will lead a high‑performing team across multiple regions to deliver operational excellence, ensure network reliability, and drive transformative initiatives that enhance the scalability and efficiency of network services.

LSEG is a diversified global financial markets infrastructure and data business that provides the flexibility, stability, and trust that enable customers to pursue their ambitions with confidence and clarity.

• Manage a large team of internal and scale partner resources responsible for level 2/3 operations across all product lines globally.
• Lead and oversee global network operations, ensuring the stability, performance, and availability of critical infrastructure.
• Ensure operational resiliency across all production network services worldwide.
• Develop and execute strategies to optimize network performance, minimize downtime, and improve fault tolerance.
• Manage and mentor a global team of network engineers in partnership with peers and operations professionals, fostering a culture of collaboration, ownership, and excellence.
• Lead incident response and problem resolution for critical network issues, driving continuous improvement in incident management practices, and establish and manage metrics to monitor operational performance.
• Stay abreast of emerging trends and technologies in network operations, leveraging advancements to drive transformative improvements.
• Work with third‑party vendors globally to ensure they operate in line with LSEG stability, availability, and resilience requirements.

• Proven experience running network operations for large, global, multi‑product teams and platforms.
• Deep technical knowledge and understanding of network technologies and prevailing industry trends.
• Rich experience managing multiple third‑party vendor relationships at an operational level.
• Strong commitment to delivering excellent service, maintaining SLAs, and continuously improving service quality.
• Strong leadership skills with a demonstrated ability to build and manage high‑performing teams.
• Deep expertise in network infrastructure, protocols, and technologies, including SD‑WAN, MPLS, VPN, cloud networking, and automation.
• Exceptional problem‑solving skills and a results‑oriented mindset.
• Bachelor’s degree in computer science, engineering, or related field; an advanced degree is preferred.
• Experience in highly regulated/financial services environments is preferred.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

We are proud to be an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can accommodate applicants' religious practices and mental health or physical disability needs.