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Service Desk Lead: SLA-Driven Jira & IT Ops
Job in
London, Greater London, EC1A, England, UK
Listed on 2025-12-30
Listing for:
La Fosse
Full Time
position Listed on 2025-12-30
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A London-based recruitment firm is seeking a Service Desk Lead to oversee critical digital platforms, including Jira Service Desk. The ideal candidate will have experience managing service requests, a strong understanding of SLA adherence, and possess analytical skills. This full-time role requires commuting to the office four days per week. The successful applicant will support marketing teams in data-driven campaigns and help maintain digital tools.
Salary is between £50,000 and £60,000.
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