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Behavioural CX & Journey Insight Lead; Hybrid

Job in London, Greater London, EC1A, England, UK
Listing for: Gen
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    Data Analyst, CRM System
Job Description & How to Apply Below
Position: Behavioural CX & Journey Insight Lead (Hybrid )
A major global technology firm is seeking a Customer Behaviour Analyst to join its Customer Experience Strategy team. This role focuses on analyzing customer behaviors across digital products to inform improvements and enhance customer journeys. Candidates should have strong experience in behavioral analysis, effective collaboration skills, and familiarity with analytics tools. The position supports a hybrid work model in London, ensuring a balance between in-person teamwork and flexible work arrangements.
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