ServiceNow Technical Consultant

Position: ServiceNow Technical Consultant (contract) (Contract)
Job Title:

Service Now Technical Consultant

Location:

London (Hybrid/Remote options depending on client needs)
Contract Length: 6-12 Months

Overview:
We are seeking an experienced Service Now Technical Consultant to support the delivery of Service Now implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment.

Key Responsibilities:

Design and deliver technical Service Now solutions aligned to client requirements

Configure and customise the Service Now platform, including workflows, business rules, client scripts, UI policies, and integrations

Provide technical leadership and guidance during implementations and upgrades

Translate functional requirements into robust technical designs

Build and support integrations using REST/SOAP APIs and middleware where required

Ensure solutions adhere to Service Now best practices and platform standards

Support testing, UAT, deployment, and post-go-live activities

Troubleshoot and resolve complex technical issues

Produce technical documentation and contribute to knowledge sharing

Key

Skills & Experience:

Strong hands-on experience as a Service Now Technical Consultant or Senior Developer

In-depth knowledge of Service Now architecture and scripting (JavaScript)

Experience across one or more Service Now modules (e.g. ITSM, ITOM, HRSD, CSM)

Proven experience delivering Service Now implementations in client-facing environments

Experience with integrations, data migration, and platform configuration

Comfortable working autonomously in a contract role

Desirable:

Service Now certifications (CSA, CAD, CIS)

Consulting or systems integrator background

Experience working in Agile delivery environments

Previous contract experience

Start Date:

ASAP (or flexible for the right candidate)