French & Dutch Speaking Social Media Specialist

Are you a Dutch, French & English speaking social media expert with a passion for community engagement, consumer care and data-driven insights.

This is an exciting opportunity to join a global organisation supporting one of the world's most recognisable health and nutrition brands as they expand their digital presence across the Benelux region.
We're looking for a Social Media Specialist who can bring creativity, cultural understanding and operational excellence to a fast-moving, multilingual environment.

Title:

Social Media Specialist - French, English & Dutch speaking

Contract:

6-Month FTC, Full Time - 40 hours per week
Salary: £32,000

Location:

Hybrid | London

About the Role
Starting January 2026, you'll play a key role in expanding social media operations across the Benelux market, with a strong focus on the Netherlands. You'll act as the primary social media contact for a major global FMCG brand, managing customer interactions across Dutch, French and English channels.

This is a hands-on role where you'll manage proactive and reactive conversations, support brand reputation, and deliver best-in-class community management.

What You'll Be Doing

Managing social media interactions across Dutch, French and English channels
Delivering timely and brand-aligned responses to consumer queries and complaints
Publishing, scheduling and tagging content
Monitoring sentiment, identifying trends and escalating potential issues
Analysing performance data and producing actionable reports on KPIs and consumer insights
Supporting the development of training materials, knowledge-base content and workflow improvements
Collaborating with customer-care teams to unify processes and ensure smooth handovers
Contributing to workshops, training sessions and continuous improvement initiatives
Requirements:

Native-level Dutch, plus strong French and English communication skills
5+ years' experience in social media management or community management for consumer brands
Proven ability to manage high-volume social channels with excellent tone-of-voice control
Strong knowledge of social management and listening tools
Deep understanding of platform algorithms, trends and best practices across Facebook, Instagram, X/Twitter and emerging channels
Strong analytical skills with the ability to turn data into insights
Exceptional written communication and brand-aligned messaging skills