Service Engineer

Position: Service Engineer (Permanent)
Our client is currently recruiting for a Service Engineer with experience of maintaining and supporting Security Systems, Access Control and CCTV to cover the London and South East area.

This will be a field-based role and the Service Engineer must be able to drive.

Key Responsibilities for the Service Engineer

Respond to reactive service calls and carry out planned maintenance across client sites, ensuring timely resolution of issues within SLA targets.
Diagnose and resolve faults in security systems (e.g., CCTV, access control) and network infrastructure, maintaining optimal system performance.
Liaise directly with client stakeholders, including site management and IT teams, to coordinate service activities and ensure minimal disruption to building operations.
Engage with third-party suppliers and hardware vendors to expedite parts replacement, technical support, and issue resolution.
Maintain accurate service documentation, including fault reports, maintenance logs, and system  Experience for the Service Engineer

Proven experience in servicing and maintaining electronic security systems and IT/network infrastructure.
Experience working in Smart Building environments or with Building Management Systems (BMS).
Strong fault-finding and problem-solving skills.
Knowledge of and experience using manufacturer remote diagnostics portals to support fault diagnosis, system monitoring, and remote troubleshooting.
Familiarity with IP-based systems and network diagnostics.
Drivers license Please apply as directed