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Customer Success Operations Lead - Gainsight & AI Enablement
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-13
Listing for:
Marcura Group
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading tech firm in Greater London is seeking a Customer Success Operations leader to enhance efficiencies and drive best practices within the Customer Success team. The role demands comprehensive expertise in Gainsight, along with strong analytical and project management skills. You will collaborate with various internal teams and provide technical support and training to Customer Success Managers.
This role offers exposure to strategic product development and aims to make a measurable impact on customer KPIs.
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