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Solutions Engineer

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: Comcast
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    Digital Marketing, Technical Support, Data Analyst
Job Description & How to Apply Below
Location: Greater London

The Solution Engineer act as the key technical expert in the execution of Free Wheel's strategic implementation projects, for some of the largest Broadcasters and Advertising Platforms in Europe. As such, you must communicate with customers and partners frequently, finding clever solutions to complex problems, drawing upon your experience, product knowledge and creativity to ensure the success of Free Wheel's most demanding client initiatives.

You will also be tasked with developing and sharing best practices across Free Wheel and providing support to the Client Services organisation, standardising proven solutions, and acting as a trusted expert both internally and externally.

Responsibilities
  • Design and document business and technical solutions for client project execution
  • Act as primary liaison between the Client Team and Product Development teams, providing guidance and feedback on product usage, gaps, or new use cases
  • Participate in pre-sales efforts in which a prospect's needs deep technical insight in to Free Wheel's technology
  • Address major escalations and client-wide difficulties, assist in complex implementations, and clarify appropriate resolution paths for new or unclear use cases
  • Provide advice to Marketing, Product Marketing and Commercial team on "story", materials, and product features
  • Provide training to our internal teams, and occasionally to our clients
About Free Wheel

Free Wheel, A Comcast Company, empowers all segments of The New TV Ecosystem. We are structured to provide the full breadth of solutions the advertising industry needs to achieve their goals. We provide the technology, data enablement and convergent marketplaces required to ensure buyers and sellers can transact across all screens, across all data types, and all sales channels, in order to ensure the ultimate goal - results for marketers.

With offices in New York, San Francisco, Chicago, London, Paris, Beijing, and across the globe, Free Wheel, A Comcast Company, stands to advocate for the entire industry through the Free Wheel Council for Premium Video.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always‑on tools that are personalized to meet the needs of your reality‑to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Qualifications
  • BA/BS level degree in Computer Science, or equivalent practical experience
  • Web or mobile technology literate (HTML5, JavaScript…)
  • Database structures knowledge and/or some experience with SQL
  • Experience presenting to diverse audience at all levels of seniority
Preferred qualifications
  • Experience with video technologies and/or online advertising
  • Experience in scoping and requirement gathering solutions
  • Skills with web/mobile technologies:
    JavaScript, HTML5, CSS, Action Script 3, Objective C, XML, etc...
  • Experience in technical troubleshooting
  • Pre-sales experience
  • Knowledge of scripting language and/or experience with API
  • Bachelor's Degree, Bachelor's Degree

Free Wheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

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