Client & Legal Engineer

Position: Client & Legal Knowledge Engineer
Location: Greater London

• Address: 10 Upper Bank St Canary Wharf London E14 5JJ
• City:
  London

Company Description Who we are

As a global law firm our work spans jurisdictions, cultures, and languages – and so do our people.

Our culture is collaborative and inclusive — where diverse perspectives are recognised and valued. Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow.

We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment.

We operate in the sectors and regions that matter to our clients. With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets.

Join us to build connections and work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients.

Job Description The role

The Client and Legal Knowledge Engineer sits within the Client and Legal Knowledge team and supports the evolution of the firm’s knowledge role in an AI-enabled environment. The role helps turn legal knowledge, client knowledge and expert insight into structured, governed and reusable knowledge assets that can be discovered, applied and improved across the firm.

Working across the Client and Legal Knowledge portfolio, the role will identify, shape and support practical use cases that improve how the firm captures, structures, searches, navigates and reuses trusted knowledge. This includes supporting knowledge products, platforms, enterprise search, intranet journeys, guided content experiences, taxonomy, content operations, adoption and AI-enabled knowledge initiatives.

This is a knowledge role with a strong technology component. It combines legal knowledge management, client knowledge, content architecture, product thinking and responsible use of emerging technologies to improve consistency, reuse, productivity and client service while maintaining appropriate governance and confidentiality controls.

Who you will work with

You will work as part of the Client and Legal Knowledge team, collaborating with colleagues across Knowledge Products and Platforms, client knowledge, legal knowledge, data, taxonomy, search, content architecture, adoption and knowledge operations.

You will partner with Knowledge Lawyers, client knowledge colleagues, fee earners and practice-facing knowledge teams to understand user needs and identify where trusted knowledge can be structured, automated, surfaced or reused more effectively.

You will also work with Product Managers, IT, Innovation, Risk, Compliance and other business services teams to ensure knowledge solutions are practical, secure, governed and aligned with the firm’s broader knowledge and technology strategy.

What you will be responsible for Knowledge engineering across the Client and Legal Knowledge portfolio:

• Design knowledge models, metadata approaches and content structures that support search, AI retrieval, product development and reuse across the Client and Legal Knowledge portfolio.
• Work with Knowledge Lawyers, client knowledge colleagues, product teams and knowledge operations colleagues to identify repeatable workflows, common questions and opportunities for standardisation.
• Ensure knowledge assets are aligned with firm standards, relevant governance requirements and agreed content, metadata and taxonomy principles.

AI-enabled knowledge solutions:

• Support the development of AI-enabled knowledge experiences grounded in trusted firm content.
• Help design retrieval, prompt and workflow approaches that improve access to client and legal knowledge.
• Evaluate AI-enabled outputs from aknowledgequality, usability,confidentialityand governance perspective.
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