Customer Analytics Manager
Job in
London, Greater London, W1B, England, UK
Listing for:
Harnham - Data & Analytics Recruitment
Full Time, Part Time
position
Listed on 2026-11-10
Job specializations:
-
IT/Tech
Data Analyst, Data Science Manager, Business Systems & Technology Analysis
Job Description & How to Apply Below
Up to £70,000 | Hybrid - 2 days per week in London We're looking for a Customer Analytics Manager to join a leading UK fashion retailer and play a key role in developing its customer insight and analytics capabilities. You'll join a growing team working on a central data and insight platform, helping connect customer data across stores, digital channels and loyalty to drive smarter commercial decisions.
The Role Own the customer analytics agenda, delivering insight across customer behaviour, retention, loyalty, profitability and lifetime value. Lead customer reporting, deep-dive analysis and customer segmentation. Apply advanced analytics techniques, including clustering, regression and predictive modelling. Measure campaign effectiveness and identify opportunities to improve customer engagement and commercial performance. Translate complex data into clear, actionable recommendations for senior stakeholders. Partner with teams across the business to embed data-driven decision-making.
About You Strong SQL skills and experience with data visualisation. A solid background in customer analytics, customer insight or CRM analytics.
Experience with segmentation, clustering, predictive modelling and campaign measurement. Strong commercial acumen and stakeholder management skills. Python experience is advantageous, particularly for candidates from a Lead Analyst background. Previous line management experience is desirable. What's on Offer? Salary up to £70,000 plus benefits. Hybrid working, with 2 days per week in East London. The opportunity to shape customer analytics within a major UK retail business.
Interested? Apply now or get in touch to find out more. Find out more and apply via the link below!
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