Senior Claims Adjuster, Transportation

Senior Claims Adjuster – Transportation

Munich Re Specialty – Global Markets (MRS‑GM) is dedicated to becoming the leading Primary Specialty Insurance provider, built on effective strategy, superior products, and a supportive environment.

• Manage and adjust inwards claims within the portfolio: investigation, assessment, reserving, expense/vendor management, and settlement in accordance with claims guidelines and best practices.
• Formulate strategy on high exposure, litigated, coverage and complex claims to ensure optimal claim outcome and timely escalation.
• Ensure the accuracy of financials for claims within your responsibility.
• Identify, report, and present key claim issues, large or complex claims, claim trends and product improvement recommendations to internal and external stakeholders.
• Ensure relevant records are kept in accordance with claims guidelines and best practices.
• Work collaboratively and help develop strong business relationships with internal and external partners to strengthen the business through market meetings, thought leadership and best‑in‑class service.
• Manage and provide assistance with delegation and/or International Distribution Companies as needed.
• Model and promote a culture of positivity, inclusion, and continuous improvement to maximize employee engagement.
• Mentor and develop colleagues ensuring opportunities to continue to progress and reach their full potential.

• 6+ years relevant professional experience
• Relevant professional qualification(s)
• Proven claims handling experience within applicable business classes
• Sound business knowledge and understanding of insurance principles, generic legal principles, FCA rules and Lloyd’s regulations
• Clear understanding of company procedures and its role within the organization
• Knowledge of colleagues' roles and their relationship to business plans
• Willingness to develop knowledge through formal and informal learning
• Ability to identify potential business risks and controls, and to report significant changes
• Good knowledge and understanding of claims within authority level

At Munich Re, we value diversity, equity, and inclusion and foster an inclusive work environment where all team members can thrive and succeed.