Underwriting Operations Manager

Underwriting Operations Manager (Contract) | £1,000 per day (umbrella) | London (Hybrid)

A leading insurance organisation is seeking an experienced Underwriting Operations Manager to oversee end-to-end underwriting processes and drive operational efficiency across the business.

Responsibilities

Manage the full underwriting lifecycle: submission, quote, bind, and post-bind processes
Lead and develop an onshore team (approx.
7) and offshore support team (approx. 20), ensuring service levels and operational excellence
Provide accurate and timely data to key stakeholders, including Underwriting and Finance
Drive process improvements and sponsor technology enhancements (automation, AI)
Deliver management information (MI) and insights on operational performance, data quality, and efficiency
Ensure compliance with regulatory and governance requirements within the Lloyd’s market
Act as deputy for the Head of Underwriting Operations when required
Skills & Experience

Proven experience in underwriting operations and process management within the Lloyd’s or insurance market
Strong leadership skills with experience managing onshore and offshore teams
Track record of implementing process improvements and technology solutions
Ability to manage budgets and resource planning effectively
Excellent stakeholder management and communication skills
Knowledge of regulatory and compliance requirements in insurance
Package

£1,000 per day (umbrella)
12 months minimum
Hybrid working model (3 days office / 2 days WFH)
Opportunity to lead operational transformation in a dynamic environment