Tenancy Progressor | Maternity Cover

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** Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN
with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments
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** About

The Role
** The Tenancy Progressor is an essential role within our Residential Lettings division, responsible for managing the administrative aspects of tenancy progression. This role is designed for individuals with a keen eye for detail and the ability to handle multiple tasks efficiently. The Tenancy Progressor ensures that all tenancy agreements and related documentation are processed accurately and in a timely manner.
The successful candidate will be flexible, confident, self-motivated, organised, and pro-active with good computing skills and excellent administration skills. This role requires an individual with the ability to communicate and deal with others at all levels in a polite, professional, friendly, and helpful manner, both face to face and over the telephone.
** Experience required:
*** 2+ years’ experience in a Lettings role
* ARLA Level 2 qualification completed or working towards
* Proven track record of managing high volumes of work and complex client requirements
** Operational Efficiency:
*** Manage high volumes of work to ensure smooth scaling of workload.
* Verify data quality and compliance of work received.
* Carry out due diligence checks on tenants, occupiers, and other relevant persons prior to the start of the tenancy.
* Draw up tenancy agreements and produce letters and emails.
* Set up rents and charges, produce initial invoices, and trace funds received.
* Communicate with internal teams, landlords, tenants, occupiers, and other relevant persons.
* Arrange inventory and check-in processes.
* Assist with queries from tenants, landlords, and relevant persons on tenancy paperwork.
* Request and collect references and guide tenants through the referencing process.
* Arrange Right to Rent checks and register deposits under the Tenancy Deposit Scheme.
* Liaise with the Knight Frank Promise Safety Team to ensure safety certificates are valid and sent to the appropriate parties.
* Work with internal teams to support new tenancies, including tenant changeovers, landlord changeovers, addendums, and deeds of surrender.
* Maintain organization of important documents and files.
* Work to tight deadlines to move in prospective tenants while under pressure.
* Provide prescribed information to…