Senior Lettings Negotiator

KFH Senior Lettings Negotiator – London Bridge

This role is within KFH, part of the Lomond group, London’s largest property services group. We offer lettings, sales, block management, surveying and financial services with a focus on exceptional service, collaboration and integrity.

Base pay range: £28,500 – £35,000 (exact pay based on experience). Pay range details are provided by Kinleigh Folkard & Hayward.

As a Senior Lettings Negotiator you will be the face of KFH for landlords and tenants. You will guide clients from initial enquiry through to tenancy completion, ensuring a seamless experience. You will also act as a role model within the team, supporting colleagues and driving branch success.

• Register and qualify applicants and landlords, ensuring accurate details in our CRM system.
• Conduct property viewings and provide timely feedback to landlords.
• Negotiate offers between applicants and landlords to secure successful tenancies.
• Generate new business through proactive outreach and local market knowledge.
• Advise clients on lettings legislation, compliance and KFH’s full range of services.
• Support and coach less experienced team members.

• Proven track record as an experienced lettings negotiator, ideally within the London market.
• Excellent customer service and strong negotiation skills.
• Clear and confident communication – face‑to‑face, phone and email.
• Proactive, can‑do attitude with drive to meet and exceed targets.
• Knowledge of housing legislation and compliance requirements.
• NFoPP Level 3 Technical Award in Residential Letting and Property Management (or equivalent) desirable.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.