Host, Restaurant​/Food Service, Event Staff​/ Venue Crew

The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

• Opening doors, where applicable
• Welcoming and thanking guests
• Answering questions - accurately and politely
• Maintaining a clean and organized waiting area
• Answering the phone
• Directing guests to areas & restrooms
• Providing security for co-workers, guests and celebrities
• Assisting servers, bussers and managers
• Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
• Assuring the complete satisfaction of each and every guest
• Creating memorable experiences
• Entertaining guests to create “Raving Fans”

• Performing duties which require bending, reaching and standing for long periods of time
• Maintaining a well-groomed appearance
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense of urgency
• Displaying a positive and outwardly friendly attitude toward guests
• Maintaining Hard Rock Cafe’s 5 core Values and Mission Statement

• Location:
  
  GB-LONDON
• Employment type:
  
  Full-time
• Seniority level:
  Entry level
• Job function:
  Design, Art/Creative, and Information Technology
• Industries:
  Restaurants