Duty Manager

Overview

We’re looking for Duty Managers to join our teams across a number of London venues. This is an exciting opportunity to play a key role in supporting the management team, ensuring smooth day-to-day operations, and motivating our staff to deliver outstanding service.

Within our bar structure, the progression runs from General Manager - Assistant Manager - Duty Manager. This role is perfect for someone with solid hospitality experience who’s ready to step up into a team leader position and take the next step in their career.

Our bars are at the heart of Brew Dog’s mission to make others as passionate about great craft beer as we are. We deliver amazing beer and customer service at all times.

• Assist and support the management team in the running of shifts
• Involve in various back-of-house duties alongside front-of-house tasks
• Support, train and guide staff to enhance performance and service quality
• Help create an inviting, destination bar experience for customers

• Profit share: our bars share 10% of profits with the crew
• Safe ride home: £5 contribution to help you get home safely after midnight
• Beer training: support for internationally-recognised Cicerone qualifications
• Staff discount: 50% off Brew Dog Beers/Ciders, Wonderland Cocktails, Brew Dog Merchandise, and Soft Drinks; 25% off other menu items; take-away discount on beer
• Crew food: full menu for £4 on shift
• 4-week sabbatical after every 5 years
• Enhanced sick pay, life assurance, discount programs, family-friendly policies, and more

• Solid hospitality experience
• Ability to lead and train a team in a fast-paced environment
• customer-focused with strong communication and organizational skills

Note:

This role description reflects the content provided and focuses on responsibilities, qualifications, and benefits. The posting contains additional company information and location postings that are not required for the core job description.