F&B Service Expert; M Lounge Marriott Hotel County Hall

Job Description

POSITION SUMMARY

Explore our very big world

We are looking for a passionate Food & Beverage Service Expert - M Lounge to join our wonderful team at London Marriott Hotel County Hall and our awarded Gillray’s Steakhouse & Bar.

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At  you.

The impact you’ll make

Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our experts, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away.

Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

What you’ll do

• Prepare and serve alcoholic and non-alcoholic beverages based on customer orders.
• Mix, garnish, and serve drinks in accordance with standard recipes and customer preferences.
• Provide exceptional customer service in a friendly and professional manner.
• Take customer orders, process payments, and ensure a smooth and enjoyable dining or bar experience.
• Maintain cleanliness and organization of the bar area, including washing glassware and cleaning surfaces.
• Monitor customer behavior and consumption of alcohol to ensure a safe and responsible drinking environment.
• Restock bar supplies, including liquor, mixers, garnishes, and glassware.
• Ensure all health and safety regulations are followed, including maintaining a clean and hygienic bar.
• Handle customer complaints or concerns promptly and professionally.
• Work collaboratively with other team members to ensure efficient bar operations.
• Maintain knowledge of current drink trends and bar specials to make recommendations to customers.
• Check identification to verify legal drinking age.

What we’re looking for

• A warm, people-oriented demeanor
• A team-player attitude
• A safety-first approach
• Positive outlook and dependability

This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition, you’ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces. Prior to employment, we’ll ask you to complete safety training and certification.

We’ll support you in and out of the workplace by offering:

• Team-spirited co-workers
• Encouraging management
• Learning and development opportunities
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

LONDON MARRIOTT COUNTY HALL

Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city’s storied history and quintessentially British.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

• Job Identification
• Job Category Food and Beverage & Culinary
• Posting Date 12/30/2025, 12:08 PM
• Apply Before 01/30/2026, 12:08 PM
• Job Schedule Full time
• Locations London County Hall, Westminster Bridge Road, London, London, SE1 7PB
  , GB