Retail Sales Assistant

Overview

Our store teams are the warm arm of reassurance, the friendly face offering incredible product insight, product knowledge and trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events or guidance along customers’ unique parenting journeys, our amazing store teams make sure buying that first pram, cot, baby‑changing table or outfit for a baby’s first birthday is a magical moment.

We are looking for SALES ASSISTANTS to be based at our Mamas & Papas Charlton store. The vacancy covers 8 hours per week across 2 days, including either Saturdays, Sundays or both. (Apply to chat through what shift patterns would work best for you.)

• Provide excellent customer service and leave customers with magical moments they’ll never forget.
• Offer product insight and product knowledge to help guide customers.
• Support in‑store personal shopping, car seat consultations and parent‑to‑be events.

• Background in retail assistant, sales assistant or customer service.
• A passion for putting a smile on customers’ faces.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

No agencies please:
We do not accept unsolicited CVs from recruitment agencies or alike, nor any terms & conditions associated.

• Download your CV and complete our short Mamas & Papas application form (2 min max).

• 33 days holiday, increasing up to 40 with service.
• Buy & sell holiday schemes.
• Company bonus schemes.
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online.
• Ongoing offers & discounts through our Benefits Hub.
• Subsidised health & critical illness cover and insurances.
• Supportive family‑related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
• Supportive foster care & carers leave offering.
• Support for loss and bereavement.
• Menopause friendly employer.
• Employee recognition and appreciation schemes.
• We’re a business for the future – visit our “For the Future” commitment.
• A great bunch of people to work with.

NB:
All benefits subject to contracts and individual schemes criteria & terms.

• 2024 Retail Week – “Happiest Retailer to Work For” finalist.
• 2023 Retail Week – “Best Retailer” under £250m winner.
• 2022 Retail Gazette – “Best Game Changer Retailer” under £500m winner.