Sales Associate - Luxury Retail

Sales Associate - Luxury Retail
(Full Time)
Moleskine

Location:

London Westfield White City
Are you passionate about luxury stationery and providing exceptional customer service? Do you thrive in a dynamic retail environment where creativity meets productivity? Moleskine, the renowned Italian manufacturer of exquisite notebooks, planners, and accessories, is seeking enthusiastic individuals to join our team in Milan, Italy.
As a Sales Associate at Moleskine, you will play a pivotal role in driving sales productivity, enhancing customer service levels, and maintaining the impeccable standards of our brand.
What will you be doing on a daily basis?
Customer Service

• Be a brand ambassador, embodying the essence of Moleskine in every interaction.

• Elevate the retail experience by delivering friendly, courteous, and efficient service to
every customer.

• Master the art of upselling with confidence and finesse.

• Stay updated on competitor ranges and price points to provide informed
recommendations.

• Handle customer inquiries and complaints with professionalism and empathy.
Visual Merchandising

• Bring our brand to life by implementing captivating visual merchandising changes.

• Ensure that products are impeccably presented and the store maintains a pristine
appearance.
Stock Control

• Assist in maintaining optimal stock levels through replenishment and accurate
processing of deliveries.

• Keep stockroom areas organized and efficient.
The right skillset for this role includes:

• Previous experience in retail or customer service preferred.

• Excellent communication and interpersonal skills.

• Strong attention to detail and organizational abilities.

• Passion for luxury stationery and design.
The benefits for this exciting role include:

• Competitive salary and incentives.

• Opportunities for career growth and development.

• Discounts on Moleskine products.

• A supportive and collaborative work environment.
If you're ready to embark on a rewarding journey with a globally recognized brand,
apply now to join the Moleskine team and be part of something extraordinary