Customer Assistant

Joining us as a Customer Assistant is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge – this is the start of a new career with us.

You will work onsite and report to the Assistant or Store Manager. Your responsibilities may include working at the tills, advising customers, or working in the back shop. You will also:

• Help our customers and put them at ease; whether that's listening to find out more about them, answering questions, giving great advice on our fantastic products, recommending items they hadn't considered, or simply offering a basket – it's the little things that make a difference.
• Get to know our in‑store offers and schemes and promote them – the more info we can give our customers, the better.
• Help our store run smoothly – this could look like ensuring we have the right products displayed on the shop floor, providing a great service on the tills, or helping with our stock in the stock rooms.
• Work with other members of the team to provide a great shopping experience, ensuring the store is always clean and presentable for customers to be proud of.

Full training is provided for this role, and we are looking for people who:

• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.

• Experience providing customer care and delivering great customer service – but this is not essential.

• Pension membership (PRSA)
• Partial paid maternity leave
• Discretionary annual bonus
• Generous employee discounts
• Flexible benefits scheme

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more s/ireland. Exclusions may apply; eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are a proud equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

If your application is successful, you'll be invited to an in‑store interview in the next 14 days.

Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.