Welfare and Compliance Officer

Location: Brent

Welfare & Compliance Officer

📍 Brent

🏢 Orisha Housing
💼 Temp to Perm Opportunity

Orisha Housing is currently seeking a Welfare & Compliance Officer to support vulnerable residents while ensuring compliance with housing regulations, safeguarding, and health & safety standards. The organisation operates as a management agent for supported housing providers, working closely with residents who may have complex or additional support needs.

This is a hands-on, people-focused role ideal for someone experienced in welfare support, tenancy sustainment, or compliance within a housing or supported living environment.

Key Responsibilities

Deliver a tenancy sustainment service, supporting residents at varying levels and assisting them to move towards independence

Carry out regular welfare checks and risk assessments

Support residents with benefits applications, budgeting advice, and access to external support services

Monitor and ensure compliance with housing legislation, safeguarding, and health & safety requirements

Manage Stage 1 complaints and maintain accurate case notes and records

Liaise effectively with local authorities, support agencies, and internal teams

Contract Details

Initial 4-week temporary contract, with the intention to transition into a direct permanent role

£13.50 PAYE or £17.80 per hour Umbrella

Ideal Candidate

Experience in welfare, compliance, supported housing, or tenancy sustainment

Confident dealing with vulnerable residents and challenging situations

Strong communication, record-keeping, and organisational skills

Knowledge of safeguarding and housing compliance standards