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Customer Support Manager - Lead Global SaaS

Listing for: Rippling
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 78000 - 117000 USD Yearly USD 78000.00 117000.00 YEAR

Job Description & How to Apply Below

Position: Customer Support Manager - Lead Global SaaS Support

Rippling is building a world-class Support team to help customers realize the full potential of our platform. You will lead a distributed team, becoming the product support SME and driving onboarding, tooling, and process improvements.

We prioritize SLA adherence and data-driven decisions, collaborating with Product/Engineering to reduce resolution times and inbound contacts. In-office culture and US-centric tiers shape compensation and growth.

Are you ready to take on the Customer Support Manager
- Lead Global SaaS Support role at Rippling?

Step into the Customer Support Manager
- Lead Global SaaS Support role at Rippling in San Francisco, CA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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