More jobs:
Technical Support Specialist
Job in
Long Beach, Los Angeles County, California, 90801, USA
Listing for:
AMW Group
Per diem
position
Listed on 2026-11-05
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Technical Support Specialist at AMW Group
AMW provides strategic services and develops software and AI agents for businesses, backed by nearly 30 years of marketing, sales and business experience.
Help our clients with our software every day, and make sure what they report gets fixed.
What you'll do
- Answer client questions and support requests every day, by email, chat and phone.
- Reproduce problems, write clear reports for engineering and follow through until they're fixed.
- Help new clients get set up and get their team started.
- Keep help articles current as our products change.
What you bring
- Experience supporting software users.
- Patience, clear writing and a knack for troubleshooting.
- Comfort learning products in depth.
This is a remote role, with on-location work as needed.
The Technical Support Specialist position in the IT & Technology field is open for applications.
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