Senior Service Desk Lead - Windows/macOS, IAM & Automation
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IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Business Wire, a Berkshire Hathaway company, seeks a Senior Service Desk Technician to lead and deliver high-quality end-user technology support across Windows and macOS environments. You will drive complex incidents, mentor technicians, and collaborate with internal teams and vendors to ensure service excellence.
The role emphasizes ownership of business-critical incidents, on-call support, and continuous improvement of service delivery through automation and best practices.
We invite applications for the Senior Service Desk Lead
- Windows/macOS, IAM & Automation position located in San Francisco, CA, United States.
Learn more about the Senior Service Desk Lead
- Windows/macOS, IAM & Automation role in the description above.
We appreciate your interest in this position.
Join Business Wire and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).