Senior Software Development Engineer

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.

Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Senior Software Engineer to join our team. This is a Remote role, based in the USA, reporting to the Manager,Software Engineering in the Sec Ops department. The Zscaler Agentic SoC engineering team builds and operates the platform and products that deliver unmatched security outcomes! We process billions of events per day from hundreds of thousands of systems worldwide.

Every engineer is empowered to make a difference for our customers with unique opportunities to learn new technology and tackle the hardest problems in cyber security. We are searching for a Rails engineer to join us in extending and maintaining our platform and its supporting products. We continuously push product enhancements to production, so on day one you will be making security better for a large number of organizations.

Our customers depend on us 24/7 and the software you build makes a meaningful difference to improve their security.

What You’ll Do (Role Expectations)

• Extend and maintain our existing security connector platform
• Design and develop new capabilities for our connector platform
• Handle on call rotations

Who You Are (Success Profile)

• You thrive in ambiguity, easily navigating dynamic environments and viewing unstructured challenges as opportunities to build meaningful solutions.
• You act like an owner, demonstrating a strong bias for action and operating with the deep integrity required to drive both strategic vision and hands‑on execution.
• You are a positive force who approaches complex problems with constructive energy and a contagious, solution‑oriented mindset.
• You operate with urgency, maintaining a relentless focus on delivering high‑impact, quality results rapidly in a fast‑paced environment.
• You champion simplicity by distilling complex technical concepts into clear, actionable plans and communicating with precision.

What We’re Looking For (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 5+ years of experience shipping high-quality SaaS products and features
• Experienced with Ruby on Rails (or similar web application technologies) and other common libraries such as RSpec and Sidekiq
• Experience with React, HAML, Redis, Postgres, AWS, Docker or some combination of similar tech
• Knowledge of operating cloud-based relational databases (Postgres, etc) at scale, including replication, monitoring and optimization, preferred

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Experience with Golang or JAVA a…