Patient Services Coordinator – Charnwood GP Network

Job Title Patient Services Coordinator

Organisation Charnwood GP Network

Hours Part Time – minimum of 27 hours/week

Responsible to Service Delivery Manager

Base The Old Infant School, Rosebery Medical Centre, Rosebery Street, Loughborough, LE11 5DX

Charnwood GP Network is a Federation of 22 General Practices covering the localities of Charnwood in the area in and around West Leicestershire. The network encompasses four Primary Care Networks (PCNs) which work together collaboratively as part of the federation.

This exciting opportunity will involve working closely with the Service Delivery Manager, Senior management team and Clinical Directors, along with the PCN GP Practices to deliver and develop new clinical services and pioneer new ways of collaborative working for the benefit of our patients.

Charnwood GP Network (Our Services “Charnwood GP Network Ltd”) is the primary contract holder for the four PCNs in Charnwood:
Watermead, Soar Valley, Carillon and Beacon. The four PCNs are working together to employ a range of staff to work at our member practices and the federation wider area, to deliver a more joined-up healthcare system for our patients.

The Patient Services Coordinator will play a crucial role in supporting the operational delivery of NHS projects, ensuring the seamless coordination of all our current NHS projects and all our future service development.

The post holder will play a vital role in ensuring the day-to-day running of various patient services, ensuring that effective methods are put in place for these services to operate efficiently, delivering a high‑quality service to patients.

The post holder will be highly organised and proactive and can work flexibly in a fast‑paced healthcare environment. The post holder must be able to manage competing priorities, provide excellent administrative support and contribute to service development.

The post holder will be a dynamic, self‑motivated individual, who is analytical, with excellent communication skills. They should be proactive and organised, with the ability to meet tight deadlines and have a ‘can do’ approach to their work.

The post‑holder will have excellent communication skills and be flexible in their approach, using their initiative to manage conflicting priorities. The right candidate will be confident in using clinical systems such as Systm One, MS Office (Word, Excel, Outlook, PowerPoint) and in learning to use new computer systems. Experience in general practice is essential, and the post‑holder will have good working knowledge of primary care.

Full job description/person and to apply, click link below: