Business Support Executive

We are seeking a highly motivated and organised Business Support Executive to join our team. The role involves building and maintaining relationships with key business executives, addressing client queries, managing stock levels, and following established business processes.

• Salary £28k with yearly Bonus
• Working Hours 9-5 : 30pm

• Manage and navigate multiple databases and systems.
• Build and maintain strong, long‑term relationships with customers through proactive communication and dependable service.
• Coordinate with clients to forecast demand and confirm orders in a timely and accurate manner.
• Prepare and manage outbound shipments from initiation through delivery, ensuring customer requirements and timelines are met.
• Monitor shipments in transit, proactively addressing delays or issues, and keeping customers informed.
• Monitor and manage stock levels across locations, taking action to move or repurpose obsolete or excess inventory.
• Support cross‑functional activities to drive solutions across departments.
• Regularly update and maintain high‑quality data in activity reports (Excel) and generate weekly and monthly reports.
• Respond to customer support inquiries via phone and communicate effectively with customers.

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