Business Intelligence Manager

• Are you passionate about transforming complex data into actionable insights that drive smarter business decisions?
• Do you enjoy building business intelligence solutions, improving systems, and leveraging technology to create efficiencies?
• Are you energized by partnering with business leaders to solve problems, influence strategy, and make a measurable impact across an organization?

For almost 70 years, Arrow Electric (Arrow) and Accu-Serv have been valued business partners offering comprehensive electrical services to industrial, construction, and transportation infrastructure clients. They have earned the reputation as quality providers that deliver innovative solutions for both the everyday and more complex challenges — all backed by their superior service, expert workmanship, and an impeccable safety record.

Arrow began with the idea of providing customers with the highest quality electrical installations in the industry through innovation, professionalism, and dedication to delivering every project on time and within budget. Arrow is proud that the business is still built on this concept today.

Accuserv provides comprehensive support for new construction and retrofit projects through a team of specialists in design, project management, product management, account management, fulfillment, logistics, and distribution. The company builds long-term customer partnerships, serving as an extension of their teams and supporting projects from initial planning and construction through completion and warranty service.

This is a shared services position supporting both Arrow and Accuserv with employment managed through Arrow. Arrow and Accuserv are sister companies that share certain business services and resources, and this shared services role supports approximately 200 employees.

This position is on site at the corporate office in Louisville.

The Business Intelligence Manager is a newly created role and will lead the development and execution of reporting, analytics, and business intelligence solutions that support strategic decision-making, operational performance, and business growth across both organizations. This highly visible role will partner with business leaders, finance, operations, IT consultants, and other stakeholders to transform complex data into actionable insights, enhance reporting capabilities, and establish scalable, data-driven processes.

The ideal candidate combines strong technical expertise with analytical thinking, business acumen, and excellent communication skills. This individual will take ownership of business intelligence initiatives, develop meaningful dashboards and performance metrics, optimize systems and reporting processes, and help leaders leverage data to make informed business decisions.

The Business Intelligence Manager will also be responsible for:

Business Intelligence & Reporting

• Lead the development, maintenance, and optimization of dashboards, recurring reports, and executive-level reporting to support business performance and decision-making.
• Analyze complex datasets to identify trends, risks, opportunities, and key business drivers.
• Partner with business leaders to establish meaningful KPIs, performance metrics, and reporting standards.
• Translate analytical findings into actionable recommendations and executive-ready presentations.
• Support forecasting, financial, and operational analysis, and performance measurement initiatives.

Data Management & Systems Optimization

• Oversee reporting accuracy and consistency through data validation, reconciliation, and quality controls.
• Maintain a strong understanding of ERP and other business systems, supporting implementations, integrations, troubleshooting, and process improvements.
• Partner with internal stakeholders and external consultants to maintain API integrations and resolve system and data-related issues.
• Identify opportunities to strengthen data governance, reporting consistency, and overall data quality.
• Establish and maintain documentation for reporting processes, data definitions, business rules, and analytical methodologies.

Process Improvement & Automation

• Lead initiatives to automate manual reporting processes, improve efficiency, and enhance scalability.
• Leverage business intelligence tools, AI, and emerging technologies to improve reporting, analysis, and business processes.
• Collaborate with cross-functional teams to map business processes, identify inefficiencies, and implement technology-enabled…