Refuse Assistant Manager

East Suffolk Services Limited

• Address:
  Lowestoft, Suffolk, NR32 2EX
• Salary: £39,152 - £42,839 per annum
• Hours:
  
  37 hours per week
• Contract:
  
  Permanent

Be part of a dynamic team that makes a difference. At East Suffolk Services, we proudly deliver a wide range of essential local services that support the lives of over a quarter of a million residents and thousands of businesses across our district. As part of our team, you’ll play an important role in helping us shape high-quality, efficient services that people rely on every single day.

This is more than just a job. This is a fantastic opportunity to support, and give back to, your local community.

Alongside our existing Assistant Managers, your role will be to lead a team of Refuse Operatives to ensure our Waste, Recycling and Cleansing services are delivered in a professional and effective way, compliant with relevant legislation and best practice and with our customers at the heart of service delivery. You will effectively manage resources and plan service delivery, assisting in resolving any issues and effectively dealing with customer complaints.

Working in an innovative way, you’ll review and evaluate working practices and productivity, making proposals for continuous improvement within the department. People management will be a key part of this role, as you will manage recruitment, inductions, training, 1-to-1s, performance management and sickness absence across the team.

• Previous experience working within the industry, an understanding of relevant health and safety and legal requirements, and experience in resource allocation and management.
• Excellent communication skills, in addition to the ability to lead, support, motivate and manage the workforce.
• Ability to work under pressure, problem solve and a high attention to detail.

Thinking of joining us? Here’s why you should.

• A top-tier health and wellbeing package through Canada Life, including online access to UK-based GPs and dentists, plus life insurance.
• A competitive, matched pension scheme through Royal London.
• Access to support networks and wellbeing initiatives, including mental health resources and specialist counselling.
• Learning and development opportunities tailored to your role and personal goals.
• Exclusive discounts on tech, holidays, travel, fashion, health and beauty, and more.
• A car benefit scheme and cycle to work scheme to support your commute.

For an informal discussion regarding this post, please contact Sam Richardson, Deputy Operations Manager (Waste, Recycling and Street Cleansing), by emailing sam.richa

Closing date: 11.30pm, 21 December 2025.

Interview date: week commencing 5 January 2026.

For more information, check out the

How to Apply

section of our Career Site (suffolkjobsdirect.org).