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Senior Account Manager Customer Support

Job in Stans, 6000, Luzern, Kanton Luzern, Switzerland
Listing for: Pilatus Aircraft Ltd
Full Time position Listed on 2026-11-05
Job specializations:
  • Business
    Client Relationship Management, Business Development
  • Sales
    Client Relationship Management, Business Development
Salary/Wage Range or Industry Benchmark: 120000 - 180000 CHF Yearly CHF 120000.00 180000.00 YEAR

Job Description & How to Apply Below

Location: Stans

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

Senior Account Manager Customer Support

Your Tasks

  • Manage customer contracts and support complex programs throughout their lifecycle
  • Drive cost control, profitability, and guarantee risk management and contractual compliance
  • Identify and secure new aftermarket business opportunities by leading commercial negotiations for new contracts and amendments
  • Build and maintain long-term customer relationships
  • Coordinate cross-functional teams to deliver customer commitments
  • Act as the trusted commercial interface between Pilatus and the customer

With this you convince us

  • Bachelor's degree or an equivalent qualification, combined with a minimum of 6 years of experience in the aerospace industry or a comparable sector
  • Proven track record in account management, contract management, and business development, with demonstrated success in driving customer growth and business performance
  • Strong commercial, financial expertise, and negotiation skills, with the ability to build and maintain long-term customer relationships
  • Fluent in English; proficiency in additional languages is considered an asset
  • Entrepreneurial mindset with a strong customer-centric approach and a passion for delivering value to customers

What we offer

  • A committed, international team and unique projects
  • Flexible working hours and individual pension solutions
  • Support for training and opportunities for personal and professional development

    What we offer

    • A committed, international team and unique projects
    • Flexible working hours and individual pension solutions
    • Support for training and opportunities for personal and professional development
    • Discounted meals in our staff restaurant and various discounts for employees
    • Team events at which we celebrate our successes together

    Become part of the Pilatus family

    • We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
    • For impressions:
      Check Instagram «pilatusaircraft»

    YOUR CONTACT

    Maria Gageatu

    HR Recruiter

Position Requirements

10+ Years work experience
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