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Senior Account Manager Customer Support

Job in Stans, 6000, Luzern, Kanton Luzern, Switzerland
Listing for: Pilatus Aircraft
Full Time position Listed on 2026-11-06
Job specializations:
  • Sales
    Client Relationship Management, Business Development
  • Business
    Client Relationship Management, Business Development
Salary/Wage Range or Industry Benchmark: 140000 - 200000 CHF Yearly CHF 140000.00 200000.00 YEAR

Job Description & How to Apply Below

Location: Stans

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

  • Manage customer contracts and support complex programs throughout their lifecycle
  • Drive cost control, profitability, and guarantee risk management and contractual compliance
  • Identify and secure new aftermarket business opportunities by leading commercial negotiations for new contracts and amendments
  • Build and maintain long-term customer relationships
  • Coordinate cross-functional teams to deliver customer commitments
  • Act as the trusted commercial interface between Pilatus and the customer
With this you convince us
  • Bachelor's degree or an equivalent qualification, combined with a minimum of 6 years of experience in the aerospace industry or a comparable sector
  • Proven track record in account management, contract management, and business development, with demonstrated success in driving customer growth and business performance
  • Strong commercial, financial expertise, and negotiation skills, with the ability to build and maintain long-term customer relationships
  • Fluent in English; proficiency in additional languages is considered an asset
  • Entrepreneurial mindset with a strong customer-centric approach and a passion for delivering value to customers
What we offer
  • A committed, international team and unique projects
  • Flexible working hours and individual pension solutions
  • Support for training and opportunities for personal and professional development
  • Discounted meals in our staff restaurant and various discounts for employees
  • Team events at which we celebrate our successes together
Become part of the Pilatus family
  • We want to address everyone with our job ad's and are committed to diversity in our company.

Position Requirements

10+ Years work experience
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