Service Administrator

Are you an Administrator? Local to Luton or easily able to get there? And you'd be open to a temp-to-permanent role with great opportunities to progress and develop quickly? Read on!

We're currently working with a very well-known and respected international company who are head and shoulders above the competition in their field, and they're looking for a temp to come in and support the team with administration for the coming weeks/months - But with a view to stepping up into more of a Service/Scheduling type of role for the longer term.

Day-to-day you'd be working on administrative duties, supporting customers and engineers with queries and longer term you'd be managing a full service/scheduling orientated role coordinating contracts and even managing proposals and renewals.

The offices for this company are based in the Luton area and due to the nature of the work, there will be a fully-office-based period of training, but once you're comfortable in the role you'd be able to work 2 days a week from home.

The core working hours will be 8.30am to 5pm, although it's an early finish on a Friday, and working a full Monday to Friday week.

With this being temp, you'd be paid weekly and at an hourly rate of around £13-£14 per hour + holiday pay accrual to begin whilst going through training and getting stuck into the basics of the roles administrative side - But with a view to quickly being trained into a position where you could step into the role on a permanent basis where the role would be paying a salary of £35k + bonus and great benefits.

Core starter-duties:

Prepare, review, administer, track and manage services on the system.
Speaking to customers and internal staff/contractors in relation to booking as per above.
Sending out customer documentation when requested.
Following up with engineers to make sure their work is being logged and submitted onto the system.
Any other adhoc admin duties and projects.

Candidate Requirements:

Previous Administration or Customer Service experience is a must have as a bare minimum, any experience in a servicing/scheduling/contracts based role would be a huge advantage.
Strong Microsoft Word, PowerPoint and Excel skills.
Self-driven, independent personality with lots of enthusiasm.
Strong organisational and time management skills.
Clear attention to detail.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support