French Speaking Customer Support Advisor

French Speaking Customer Support Advisor

We are recruiting for a French Speaking On Holiday Support Advisor to join us in February 2026. As an On Holiday Support Advisor, you’ll provide exceptional levels of customer care on inbound calls, offering solutions and resolving queries to our French Customers. You’ll be empowered to do this with support from the On Holiday Support Team Leaders and Duty Managers. You’ll be working in our Holidays Operations Centre (HOC) based at our HQ in Luton.

The HOC is at the heart of our customer operations at easy

Jet holidays. You are offered a permanent contract and work a mixture of day and night shifts on a roster of 5‑on/5‑off, 4‑on/5‑off, and 5‑on/4‑off.

• Fluent in written and spoken French.
• Experience working in a fast‑paced and demanding customer‑facing environment.
• Confident dealing with stressful situations, able to work at pace and handle a high volume of calls.
• Excellent communicator and passionate about delivering the highest standards of customer service.
• Fluency in both French and English is essential; any other European languages would be a bonus.
• Able to work shifts.

• Fluent in written and spoken French.
• Experience in a demanding customer‑facing environment.
• Excellent communicator and customer‑service oriented.

• Competitive base salary.
• Company‑wide bonus scheme.
• Private medical cover and 5% pension contribution.
• Share options and life assurance.
• Flexible benefits you can tailor to your needs.
• Heavily discounted flights for you and loved ones.
• Free easy
  
  Jet Plus membership, annual holiday vouchers and generous annual leave entitlement.

At easy

Jet we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process—such as extra time for assessments or accessible interview locations—please contact us at  We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

Ready to make your next move? Join a team with unstoppable drive and passion at easy

Jet Holidays. In 2019 we launched our easy

Jet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone. By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll get to work with the very best people in the industry – all to create experiences that customers will remember forever.

Customer – easy

Jet Holidays

United Kingdom – London Luton Airport

easy

Jet Holidays

Full‑time

29/12/2025, 11:59:00 PM