HR Advisor

# HR Advisor## Job Introduction
** The benefits
** Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years

Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme  Cycle to Work Scheme
** The role
** Carlisle Support Services is looking for a HR Advisor, you will be the “go to” person working in collaboration with Managers and key stakeholders to help build organisation and people capability. You will have an excellent understanding of HR processes, and a very good understanding of the challenges people face, especially while working in challenging environments. To maintain and enhance Carlisle Support Service reputation and ensure costs are well managed, and effective processes and data protection best practice is followed, whilst always maintaining high corporate standards.

Your core role will include but not be limited to the following activities:
• Works in collaboration with the HR team to provide effective and efficient day to day HR service
• Provides generalist HR advice and works with teams and people managers to support the business
• Supports the HRBP mobilisations, demobilisations and HR Interventions
• Works with the Head of HR & HRBP to execute the people plan across the business and within agreed timescales
• Alongside our Employee Relations Partner, support Operations Managers with complex employee relations cases, ensuring they are resolved efficiently and in line with best practice. This includes cases involving disciplinary’s, grievances, absenteeism and change management
• Working alongside the HRBP, support with TUPE mobilisations and demobilisations across the business escalating to HRBP any complex issues
• Support the HR Coordinator with any SAR requests including collation of documents and redaction ensuring the requests are completed within the relevant time frame
• Work in partnership with external employee relations provider to manage and resolve employee relations issues ensuring cases are dealt within a timely manner and in line with relevant employment law as well as maintaining accurate records of HR cases
• Create and deliver internal HR training to ensure we are consistently upskilling our line managers
• Create new policies and guidance documents in line with employment law changes as well as current HR and organisational trends
• Support and lead in areas of HR related projects derived from the overarching people strategy in areas including employee engagement, equality, diversity and inclusion and wellbeing
** The ideal candidate*
* • Associate CIPD or human resources qualification up to level 5
• Experience in complex ER cases
• Excellent organisational skills, able to set own priorities and reschedule work in a changing environment and with multiple demands and competing priorities.
• Pro-active and enthusiastic with a can-do attitude to problem-solving and ad-hoc projects alongside normal day-to-day workloads.
• Commercially astute, articulate, technically strong, with the ability to operate at both strategic and operational levels
• Ability to remain calm under pressure and meet deadlines.
• Ability to adopt a proactive and responsive approach to queries and escalation
• Superb communication and influencing skills with the ability to build and maintain strong relationships with key stakeholders and customers
• Knowledge and experience of implementing best practice HR solutions to drive a high-performance culture

Experience of coaching and influencing managers Excellent technical HR Knowledge. Clean driving licence Desirable:
• Worked within a service delivery business, with a variety of contract management
• Experience of working within a unionised environment
• Experience of change management including TUPE Once trained up this will be Hybrid working 3 days in the office. Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

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