Order Fulfilment Coordinator

Job Title:

Order Fulfilment Specialist

Location:

Lutterworth
Department: SSC UK Customer Operations

Join our team and help deliver excellence to our customers.

We're looking for a detail-oriented, customer-focused professional to join our Order Fulfilment team.
In this role, you'll be at the heart of our operations-managing orders from creation to delivery, ensuring our customers receive the right products, on time, every time.

What you'll be doing

Processing and invoicing sales orders in SAP S/4 to a high standard.
Managing the full order flow, from entry to shipment, including returns, credits, and warranty replacements.
Communicating proactively with customers, internal teams, and suppliers to ensure timely deliveries.
Handling enquiries, maintaining CRM records, and managing inbox communications.
Placing purchase orders with factories and third-party suppliers.
Identifying issues, solving problems at the root cause, and driving process improvements.
Supporting automation and efficiency initiatives in the order process.
Support demo processes and installations

What we're looking for

Proven experience in end-to-end order processing.
Strong attention to detail and accuracy in fast-paced environment
Essential:

SAP S/4 experience
Intermediate Microsoft Office skills
Salesforce experience.
A proactive communicator who enjoys working collaboratively.
Problem-solving mindset with a focus on continuous improvement.

Why join us?

Be part of a collaborative, customer-first team.
Hybrid working opportunities to support work-life balance.
The chance to work with a global, innovation-led business.

If you're ready to bring your expertise and energy to a role where no two days are the same, we'd love to hear from you.

Apply now and help us deliver excellence in every order